1. Shipping Policy
- Pranamantra offers shipping for all products available on our website, including wellness services, products, and merchandise.
- Shipping costs are calculated at checkout based on the delivery location and the size/weight of the order.
2. Delivery Times
- Orders are typically processed within 1-3 business days.
- Delivery times vary based on the shipping method selected and the destination. Standard delivery typically takes 5-7 business days from the date of order processing.
- Expedited shipping options are available at an additional cost and will be displayed at checkout.
3. Shipping Methods
- We offer various shipping methods, including standard, expedited, and express shipping. The available options will be shown during the checkout process.
- All orders are shipped via reputable carriers to ensure timely and secure delivery.
4. Order Tracking
- Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your shipment.
- You can also track your order status by logging into your account on our website.
5. Shipping Restrictions
- Currently, we only ship to addresses within India. We do not ship to international locations at this time.
6. Delivery Issues
- If you experience any issues with your delivery, such as delays, damage, or missing items, please contact our customer service team immediately at siabhi@pranamantra.com.
- We are not responsible for delays caused by the carrier or for lost or stolen packages once they are confirmed as delivered by the carrier.
7. Returns and Exchanges
- For information on returning or exchanging items, please refer to our Returns and Refund Policy https://pranamantra.com/refund_returns/.
- Returns and exchanges must comply with the guidelines set forth in our policy.
8. Address Changes
- Please ensure that the shipping address provided at checkout is correct. We cannot modify the delivery address once an order has been placed.
- If you need to update your address, please contact our customer service team immediately before your order is processed.